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LightHouse Youth Shipping and Returns Policy


Return Policy:

At LightHouse Youth, we are committed to providing the highest quality merchandise and ensuring customer satisfaction. Our products undergo rigorous quality checks to meet our high standards. However, if you encounter any issues with our products, please contact us using the "Contact Us" link at the bottom of the page.

  • Quality Issues: If you receive an item that does not meet our quality standards, please reach out to us via the "Contact Us" link, and we will work to resolve the issue promptly.

  • Condition for Returns: Items can only be returned if they are in new and unwashed condition, with the original tags still attached to the garment.

  • Change of Mind: We do not accept returns for items due to a change of mind. Please ensure you are confident in your purchase before completing the transaction.


Shipping Policy:

LightHouse Youth is dedicated to providing excellent service, from order fulfillment to delivery at your doorstep.

  • Fulfillment Time: Our standard fulfillment time is 2 business days. For pre-order items, the fulfillment time is 2-3 weeks.

  • Shipping Time: Shipping typically takes 3-7 business days.

  • Shipping Delays: In the event of a delay, please contact the shipping carrier to track your shipment.

  • Lost Items: If an item is declared lost by the carrier, please contact us via the "Contact Us" link, and our team will investigate and address the issue.


Customer Service Declaration:

Our ultimate goal is to provide exceptional service to our customers and to share the light of Christ through our merchandise and service. If you require further assistance, please contact us using the "Contact Us" link at the bottom of the page, and our team will strive to find the best possible solution for you.

Thank you for your support and understanding.


LightHouse Youth Goods Team
Light of the World Christian Church
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